Forbes Travel Guide (FTG) has announced its new webinar series Hospitality Strong – an initiative designed to engage, educate and elevate hospitality staff whose careers have been impacted from the coronavirus crisis.
Taking place from 23 April to 25 June, the webinars will be delivered by FTG’s Learning and Development team and will feature a mix of hospitality principles illustrated with stories and visuals.
Topics range from “A Timeless Service Philosophy for Uncertain Times” to “Leading Through Luxury”.
“It has been devastating to see our beloved industry come to such a sudden pause during this unprecedented time,” comments FIlip Boyen, CEO of FTG.
“This is our contribution to the collective industry effort that will be needed to rebuild and strengthen hospitality following the crisis.”
The Hospitality Strong programme includes the following:
23 April – A Timeless Service Philosophy for Uncertain Times
20 April – Hospitality Highlights with Amanda Frasier
7 May – Going Beyond Please and Thank You
14 May – The Magic of “Plus One Service”
21 May – Inspector Insights
28 May – It’s Your Turn to Shine
4 June – Emotional Engagement
11 June – The Jeweller’s Lens
18 June – Hospitality in a Global Market
25 June – Leading Through Luxury
A full agenda and registration are available here.
